Privacy Policy

1 Introduction

This Privacy Policy ("Policy") is issued by rs768 ("rs768", "we", "us", "our") and applies to all personal data collected, processed, stored, or shared in connection with your use of the rs768 website, mobile interface, and all services accessible through the platform (collectively, the "Services").

We are committed to protecting the privacy and security of the personal information you provide to us, or that we collect in the course of providing our Services. This Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and what rights you have in relation to your data.

By registering an account or using the rs768 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should not register or use the Services.

2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person ("Data Subject").
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, or deletion.
• "Data Controller" means rs768, which determines the purposes and means of processing your personal data.
• "Data Processor" means any third party that processes personal data on behalf of rs768, under rs768's instructions.
• "Sensitive Personal Data" includes data relating to identity documents (CNIC, passport), financial account details, and KYC verification materials.
• "Cookies" means small text files placed on your device when you access the rs768 platform.
• "KYC" means Know Your Customer verification — identity and age verification processes required before withdrawals may be processed.
• "AML" means Anti-Money Laundering — legal obligations that may require us to monitor and report certain financial activity.

3 Data We Collect

3.1 Registration Data

When you register an account on rs768, we collect the following information: full legal name, date of birth, email address, phone number, and residential address. This information is required to create and manage your account, perform age verification, and comply with our operational and legal obligations.

3.2 Identity Verification Data (KYC)

To comply with identity and age verification requirements, we may collect copies of identity documents — including a valid Computerised National Identity Card (CNIC) or passport — as well as a selfie or liveness photograph and, where required, a proof of address document. This data is collected through our secure HTTPS verification portal and is used solely for KYC and AML compliance purposes.

3.3 Financial Data

When you make deposits or request withdrawals, we collect transaction data including payment method details (e.g., mobile wallet identifiers associated with Easypaisa or JazzCash accounts, bank account details for HBL, UBL, Meezan Bank, Bank Alfalah, or Raast transfers), deposit and withdrawal amounts (in PKR or applicable currency), and transaction timestamps. The mention of payment provider names is for reference only and does not imply any endorsement by those providers.

3.4 Gameplay & Betting Data

We collect records of your betting and gaming activity on the platform, including bets placed, games played, amounts wagered, winnings, and session logs. This data is used for account management, fraud detection, responsible gambling monitoring, and compliance with applicable operational requirements.

3.5 Device & Technical Data

We automatically collect certain technical information when you access rs768, including your IP address, browser type and version, device type and operating system, referring URL, pages viewed, and session duration. This data helps us maintain platform security, diagnose technical issues, and improve the user experience.

3.6 Communications Data

We retain records of communications between you and our customer support team, including the content of live chat sessions, emails, and any documents you provide in connection with support requests. Communications data is used to resolve queries, maintain service quality, and for training and compliance purposes.

4 How Data Is Collected

rs768 collects personal data through the following channels:

• Direct provision: Data you actively provide when registering, completing KYC, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and device data collected automatically when you access and interact with the rs768 platform (see Section 3.5).
• Cookies and similar technologies: Data collected through cookies, session storage, and similar tracking technologies (see Section 10).
• Third-party service providers: Data received from payment processors, identity verification services, and fraud detection providers engaged to support the operation of rs768 (see Section 7).

5 Data Processing

rs768 processes your personal data for the following purposes:

• Account creation and management: Creating, maintaining, and securing your rs768 account.
• Identity and age verification (KYC): Verifying that you meet the minimum age requirement (18+ or higher where required) and confirming your identity for security and compliance purposes.
• Transaction processing: Processing deposits and withdrawals, including communication with payment service providers.
• Fraud prevention and AML compliance: Monitoring transactions and account activity to detect and prevent fraud, money laundering, and other prohibited activities.
• Responsible gambling management: Monitoring gambling patterns to identify potential problem gambling behaviour and applying applicable player protection measures.
• Customer support: Responding to your queries, resolving account issues, and maintaining records of communications.
• Platform improvement: Analysing aggregated usage data to improve the performance, features, and security of the rs768 platform.
• Legal and regulatory compliance: Meeting obligations under applicable law, including responding to valid legal requests from competent authorities.
• Marketing communications: Sending you promotional offers and platform updates where you have consented to receive such communications. You may withdraw consent at any time.

6 Legal Basis for Processing

rs768 processes your personal data on the following legal grounds, as applicable:

• Contractual necessity: Processing required to enter into or perform a contract with you — including account creation, transaction processing, and KYC verification.
• Legal obligation: Processing required to comply with our legal obligations, including AML requirements and responses to valid authority requests.
• Legitimate interests: Processing undertaken to pursue our legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing based on your explicit consent, including marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7 Sharing Your Data

7.1 Service Providers

rs768 engages trusted third-party service providers to support the operation of our platform. These include payment processing providers, identity verification and KYC service providers, fraud detection and AML screening providers, cloud hosting and data storage providers, and customer support platform providers. All such providers are contractually required to process your data only on rs768's instructions and to maintain appropriate security measures.

7.2 Legal & Regulatory Disclosure

rs768 may disclose personal data to competent legal or regulatory authorities where we are required to do so by applicable law, court order, or valid legal process. We will endeavour to notify you of such disclosures where we are legally permitted to do so.

7.3 No Sale of Data

rs768 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Payment provider names referenced on the platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah — are cited as familiar reference points for Pakistani users only. rs768 does not share your personal data with these providers beyond what is strictly required to process your specific transaction.

8 Data Retention

rs768 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Account data: Retained for the duration of your active account and for a defined period following account closure, to comply with legal obligations and to resolve any outstanding disputes.
• KYC and identity documents: Retained for the period required by applicable AML and identity verification regulations. This typically involves retention for several years following the closure of the account.
• Transaction records: Financial transaction data is retained in accordance with applicable legal requirements, which may specify a minimum retention period of several years.
• Communications data: Support communications are retained for a reasonable period to facilitate dispute resolution, quality assurance, and compliance review.

When personal data is no longer required for its stated purpose and no legal obligation requires its continued retention, rs768 will securely delete or permanently anonymise the data.

9 Your Rights

Depending on applicable law, you may have the following rights in relation to your personal data held by rs768. These rights are not absolute and are subject to applicable legal limitations and operational constraints.

To exercise any of the above rights, please contact us using the details set out in Section 15. We will respond to valid requests within a reasonable period. We may ask you to verify your identity before processing a rights request.

10 Cookies & Tracking Technologies

10.1 What Are Cookies?

Cookies are small text files stored on your device when you access the rs768 platform. They enable the platform to recognise your device on repeat visits, maintain session state, and support certain platform features.

10.2 Types of Cookies Used

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without impairing core platform functionality.
• Functional Cookies: Used to remember your preferences and settings, such as language selection and display preferences.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users interact with the rs768 platform, to help us improve performance and usability.
• Marketing & Preference Cookies: Used to personalise content and promotional offers where you have consented to receive marketing communications.

10.3 Managing Cookies

You can control and manage cookies through your browser settings. Disabling certain cookies may limit functionality of the rs768 platform. Strictly necessary cookies are required for secure login and account operations and cannot be disabled without affecting your ability to use the Services.

11 Data Security

rs768 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• HTTPS/TLS encryption for all data in transit between your device and the rs768 platform.
• Encrypted storage for sensitive data, including identity documents and financial records.
• Access controls restricting personal data access to authorised personnel on a need-to-know basis.
• Regular security assessments and monitoring of our technical infrastructure.
• Secure, designated HTTPS verification portals for KYC document submission — documents must never be sent via unencrypted channels.

While rs768 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. In the event of a data security incident that poses a risk to your rights and interests, rs768 will notify you as required by applicable law.

12 Minors

rs768 is strictly for adults aged 18 years or older — or the higher minimum age required by the operator/license jurisdiction. We do not knowingly collect personal data from anyone under the required minimum age. If we become aware that personal data has been provided by a minor, we will take immediate steps to delete that data and close the associated account.

13 International Data Transfers

The operation of rs768 may involve the transfer of your personal data to service providers or data processors located in countries outside Pakistan. Where such transfers occur, rs768 will take reasonable steps to ensure that appropriate safeguards are in place to protect your personal data in accordance with the standards described in this Policy.

By using the rs768 platform, you acknowledge that your personal data may be processed and stored outside Pakistan. rs768 does not represent that any cross-border transfer arrangement complies with any specific Pakistani data protection law or regulation. Users should review this Policy in conjunction with their own legal advice regarding data sovereignty where applicable.

14 Policy Amendments

rs768 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made to the way in which we process your personal data, we will make reasonable efforts to notify you, including by updating the "Last Updated" date at the top of this page and, where appropriate, by sending a notification to your registered email address.

Your continued use of the rs768 platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should stop using the Services and request account closure in accordance with our Terms & Conditions.

15 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how rs768 processes your personal information, please contact our support team. We will endeavour to respond to all data-related enquiries within a reasonable period.