Player Safety

Responsible Gambling at rs768

Gambling at rs768 is intended to be an enjoyable, entertaining experience — nothing more. This page sets out our commitments to player safety, the tools available to you, the warning signs to watch for, and how to get help if gambling stops being fun.

18+ ONLY — or the higher minimum required by the operator/license jurisdiction
Zero tolerance for underage gambling
Deposit, loss & session limits for all players
Self-exclusion available immediately on request
24/7 support in English and Urdu

Gambling Should Be Entertainment

At rs768, we take responsible gambling seriously — not because we have to, but because the long-term wellbeing of our players genuinely matters to us. Whether you're placing a bet on a Pakistan Super League match in Lahore, spinning on a live casino table from Karachi, or following an ICC T20 tournament from Islamabad, gambling should feel like a leisure activity — not a financial strategy or an emotional escape.

Responsible gambling means staying in control: knowing your limits before you start, sticking to a budget you are comfortable losing, and stopping when it stops being enjoyable. The tools on rs768 are designed to make that easier — not harder — regardless of whether you're playing from Rawalpindi, Multan, Peshawar, or Faisalabad.

Problem gambling can affect anyone, regardless of their background, profession, or income level. Recognising the warning signs early — for yourself or someone close to you — is the single most important step. rs768 is committed to providing the information, tools, and support pathways that help you make that call before things go too far.

Key Principle: Gambling is a form of paid entertainment, like going to the cinema or watching a T20 match. The cost is the stake — and that cost should be affordable, planned, and comfortable. Any winnings are a bonus, not an expectation.

The Golden Rules of Responsible Gambling

1

Only gamble with money you can genuinely afford to lose — never with rent, bill payments, loan money, or savings.

2

Set a strict budget before you start, and treat that budget as the full cost of your entertainment for the session.

3

Never chase losses. If you've hit your limit for the day, step away — chasing losses is one of the most common paths to problem gambling.

4

Keep gambling in perspective alongside other leisure activities — spend time with family, watch matches, and pursue other interests.

5

Do not gamble when you are emotionally distressed, intoxicated, or under significant financial pressure.

6

Use the limits and tools rs768 provides. They are there for your benefit — use them proactively, not as a last resort.

Player Safety Tools at rs768

These tools are available directly in your account settings. You do not need to contact support to activate most of them — though our team is always available to assist.

Financial Control

Deposit Limits

Set a maximum deposit amount per day, per week, or per month. Once your limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period before the change becomes active — decreasing it takes effect immediately.

Financial Control

Loss Limits

Set a maximum net loss amount per day, week, or month. Once the limit is reached, no further wagers will be accepted until the period resets. This is one of the most effective tools for preventing sessions from escalating beyond your means.

Financial Control

Wagering Limits

Set a cap on the total amount you can wager — regardless of wins or losses — within a defined period. This gives you granular control over the volume of your betting activity without restricting specific deposits or losses directly.

Time Control

Session Time Reminders

Set a session duration reminder so you receive an on-screen notification when you've been playing for a defined period of time. This helps you remain aware of how long you've been gambling and take regular breaks.

Temporary Break

Cool-Off Period

Take a short break from gambling — ranging from 24 hours to 6 weeks — without permanently closing your account. During a cool-off period, you cannot log in, place bets, or make deposits. Winnings and balances are preserved.

Full Exclusion

Self-Exclusion

Request a full self-exclusion from rs768 for a minimum period of 6 months, up to and including permanent exclusion. During self-exclusion, your account is suspended and cannot be reinstated until the exclusion period expires — and only after a structured review.

How to Access These Tools: All player control tools are accessible within the responsible gambling section of your account settings. Alternatively, contact our support team at [email protected] and we will activate any tool on your behalf — immediately, without question or delay.

Choosing the Right Limit Period

All deposit, loss, and wagering limits can be set across three time windows. Pick the one that matches your natural planning horizon.

Daily Limit

Resets every 24 hours from the time it was set. Best for players who prefer to set a session-by-session budget and want tight daily control over their spending.

Example: Max deposit of PKR 2,000 per day

Weekly Limit

Resets every 7 days. A good balance between flexibility and control — allows you to manage your weekly entertainment budget without daily micromanagement.

Example: Max loss of PKR 10,000 per week

Monthly Limit

Resets every calendar month. Ideal for players who budget on a monthly basis and want to ensure gambling stays within a fixed share of their monthly leisure spending.

Example: Max wager of PKR 25,000 per month
PKR amounts above are illustrative examples only. There are no implied minimum or maximum limits in the figures shown. Actual limits available on rs768 may differ. Players should set limits based on their own personal financial circumstances, not on the examples shown here.

How Self-Exclusion Works

Self-exclusion is the most robust player protection tool available on rs768. It is designed for players who feel that their gambling is no longer under control and who need a firm, enforced break. Once self-exclusion is activated, access to your account is immediately suspended — you cannot log in, deposit, or place bets for the duration of the exclusion period.

Self-exclusion is available for defined periods starting at 6 months, with options up to several years or permanent exclusion. We strongly encourage players who are considering self-exclusion to choose a period that genuinely reflects the time they need to address the issue — not the shortest available option. Permanent self-exclusion is irreversible.

Important: During a self-exclusion period, you must not attempt to open a new account on rs768 or any affiliated platform. Doing so violates our Terms & Conditions. If you encounter any marketing communications from rs768 during your exclusion period, please contact support immediately so we can update your marketing preferences.

Self-Exclusion Process

Step 1
Decide to self-exclude

If gambling is causing problems — financial, emotional, or social — the decision to self-exclude is the right one. You can trigger this process at any time, 24/7.

Step 2
Access account settings or contact support

Navigate to the Responsible Gambling section of your account settings, or contact our support team directly. Self-exclusion requests made by support are processed without delay.

Step 3
Choose your exclusion period

Select a period from 6 months upward. Permanent exclusion is also available. We recommend choosing a period that gives you genuine time to address the underlying issue.

Step 4
Exclusion activates immediately

Your account is suspended at once. Any balance remaining in your account at the time of exclusion will be retained safely and can be withdrawn when the exclusion period ends, subject to verification.

Step 5
Reinstatement review (after expiry)

Once your self-exclusion period expires, reinstatement is not automatic. You must contact support and pass a review — including a cooling-off confirmation — before your account is reactivated.

Warning Signs to Watch For

Problem gambling does not always announce itself clearly. It often develops gradually, and many people do not recognise the warning signs until the impact on their finances, relationships, or mental health has become significant. Being honest with yourself — or with a family member — is the most important first step.

The signs listed here are not diagnostic — only qualified professionals can assess problem gambling. But if several of these descriptions feel familiar, it may be worth speaking to a trusted person in your life or seeking support. rs768's support team can also direct you to appropriate help resources, available in both English and Urdu.

1
Chasing losses persistently

Continuing to gamble after losing with the intention of winning back what was lost — and increasing bets to do so — rather than accepting the loss and stopping.

2
Gambling with money set aside for necessities

Using money intended for household bills, groceries, rent, loan repayments, or other essential expenses to fund gambling activity.

3
Inability to stop or reduce gambling

Repeatedly trying to cut down or stop gambling and finding that it is not possible to follow through — returning to gambling despite a genuine intention not to.

4
Hiding gambling from family or friends

Lying about the amount of time or money spent gambling, or feeling the need to conceal gambling activity from those close to you.

5
Gambling as an emotional coping mechanism

Turning to gambling to relieve stress, anxiety, depression, boredom, or loneliness — rather than for entertainment — and feeling restless or irritable when not gambling.

6
Borrowing money specifically to gamble

Taking loans from family, friends, financial institutions, or informal lenders in order to fund gambling, or selling personal possessions to generate gambling funds.

7
Neglecting responsibilities due to gambling

Missing work obligations, neglecting family responsibilities, falling behind on payments, or withdrawing from social life as a result of time or money spent gambling.

Ask Yourself These Questions

These questions are not a clinical diagnostic tool. They are prompts for honest self-reflection. If you answer "yes" to several of them, consider using the responsible gambling tools on rs768 or speaking to someone you trust.

Do you spend more time or money gambling than you originally intended?

Have you borrowed money, sold possessions, or asked family for funds to gamble?

Do you feel anxious, irritable, or restless when you try to reduce or stop gambling?

Has gambling caused problems in your relationships with family or friends?

Do you gamble to recover money you have already lost, rather than for enjoyment?

Have you tried to cut back on gambling and found that you could not follow through?

Do you conceal how much time or money you spend gambling from people you are close to?

Has gambling caused you to miss work, neglect family duties, or fall behind on bills?

Do you use gambling as a way to cope with stress, sadness, loneliness, or anxiety?

If you answered yes to three or more of the above: Please consider using the self-exclusion or cool-off tools in your account settings, or contact our support team immediately. Our team is available 24/7 in English and Urdu. Seeking help is a sign of strength, not weakness.

Adults Only — Strictly Enforced

rs768 has a zero-tolerance policy on underage gambling. You must be at least 18 years of age — or the higher minimum required by the operator's license jurisdiction — to register an account or place any bet. Age is verified through our KYC process, which requires submission of valid identity documentation (CNIC or passport).

If at any point we have reasonable grounds to suspect that an account is being operated by a person under the required minimum age, we will immediately suspend the account, place a hold on any withdrawal requests, and conduct an age verification review. Any winnings generated during a period of suspected underage play may be voided.

If you are the parent or guardian of a young person and are concerned they may be accessing online gambling platforms, we recommend using parental control software tools to restrict access to gambling-related websites and applications on shared devices.

Protecting Young People

rs768 strongly recommends that parents and guardians in Pakistan take the following steps to ensure young people cannot access online gambling platforms on household or shared devices:

  • Use device-level parental controls available on Android, iOS, and Windows to block access to gambling websites and applications.
  • Enable Google SafeSearch and content filtering on home internet connections through your router or ISP settings.
  • Keep account login credentials secure and do not allow children or younger family members to access devices where rs768 is logged in.
  • Have open conversations with young people about the risks of gambling, including the financial risks and the potential for addiction.
  • If you suspect a minor has accessed or registered on rs768, contact our support team immediately so we can investigate and take action.
18+ ONLY — or the higher minimum required by the operator/license jurisdiction. Providing false age information during registration is a breach of our Terms & Conditions and may constitute fraud under applicable law.

When You Need Help

If gambling has become a problem, seeking help early makes a significant difference. The following resources are general guidance — always seek qualified professional support where available in your area.

rs768 Support Team

Our player support team is available 24 hours a day, 7 days a week in English and Urdu. If you need to activate self-exclusion, set a limit, or simply want to talk through your concerns, contact us at any time.

Contact: [email protected] (plain text — not a link)

Talk to Someone You Trust

Speaking to a trusted family member, close friend, or colleague about a gambling problem is often the first and most effective step. In Pakistan, family support networks play a significant role in recovery. You do not have to address this alone.

Professional & Medical Help

Problem gambling is a recognised behavioural condition. Qualified mental health professionals and counsellors in Pakistan's major cities — including Karachi, Lahore, and Islamabad — can provide confidential support. Seeking professional guidance is encouraged.

Important Note on Support Resources: rs768 provides this general guidance for informational purposes. We are not a mental health or counselling service. For clinical support, please consult a qualified professional in your area. The mention of cities is informational only — professional services may be available via in-person, phone, or online consultation depending on location.

Play Responsibly on rs768

The tools are available. The support is available. All that's needed is the decision to use them. If you're in control of your gambling and enjoying it as entertainment, you're in the right place. If you're not — the same platform that offers you games also offers you the tools to stop.

rs768 is strictly for adults aged 18+ (or the higher minimum required by the operator/license jurisdiction). Pakistan has gambling restrictions — players are responsible for ensuring compliance with local laws. Gambling should never be used as a means to earn income.